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(410) 371-5999
"The Best Choice in Computer Service and Networking Support"
Servicing Baltimore City, Baltimore County, and surrounding Maryland counties.
2043 E. Joppa Road, Baltimore, Maryland 21234
(410) 371-5999
Advanced Computer Tech Support, computer repair, and networking services for businesses and business minded people. ( Baltimore City, Baltimore County, and surrounding Maryland areas. )
Frequently Asked Questions
- Do I bring my computer to your shop, or do you travel to our business or residential location?
- How soon can I get an appointment?
- Is my PC worth saving, or should I simply buy another one?
- Can my files be transferred from my old PC to my new PC?
- Will you install computer software, hardware, and parts that I purchase elsewhere?
- Do you sell computers and computer accessories?
- How much do you charge to travel to my location?
- Do you work on laptops and notebook computers?
- What forms of payment do you accept?
- How can we contact you with questions or to schedule a service appointment?
- Do you offer continuous support through computer service maintenance agreements?
- Are you a member of the Better Business Bureau?
(1) Do I bring my computer to your shop, or do you travel to our business or residential location?
Yes, we travel to your site. Our primary goal is to make the repairs both convenient and affordable.
(2) How soon can I get an appointment?
We offer same day, next day, and scheduled appointments.
(3) Is my PC worth saving, or should I simply buy another one?
Depending on the age of your computer, repair estimates, and the intended usage, we help you determine
whether it is cost-effective to invest in repairs.
(4) Can my files be transferred from my old Pc to my new Pc?
Normally, we can transfer your data from the old computer to your new one. Give us a call.
(5) Will you install computer software, hardware, and parts that I purchase elsewhere?
Yes. But, we cannot warranty the part or credit you the purchase price in the event that it is the wrong part or it fails.
(6) Do you sell computers and computer accessories?
Yes.
(7) How much do you charge to travel to my location?
There is no appointment penalty (Travel Charge) to have a Technician come to your business or residence.
(8) Do you work on laptops and notebook computers?
Yes, we work on laptops, notebooks, and desktop computers.
(9) What forms of payment do you accept?
Visa, MasterCard, Debit Card, Discover Card, Cash, and Money Orders Accepted
*** Checks and net 30 for Computer Maintenance Service Plan Customers Only
(10) How can we contact you with questions or to schedule a service appointment?
Call us: Advanced Computer Tech Support
(410) 371-5999
(11) Do you offer continuous support through computer service maintenance agreements?
Yes, call for details
(12) Are you a member of the Better Business Bureau?
Yes, we are BBB accredited members.
Advanced Computer Tech Support
(410) 371-5999
Days & Hours of operation:
Monday – Friday Saturday
9am - 6pm 10am - 2pm *By appt
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