FRUSTRATED YET?  Give us a call...
we come to where you are!

(410) 371-5999

© Copyright 2012 - 2006 Advanced Computer Tech Support of MD. All Rights Reserved.
|
|
|
|
|
|

"The Best Choice in Computer Service and Networking Support"
Servicing Baltimore City, Baltimore County, and surrounding Maryland counties.

mailing address:    2043 E. Joppa Road, Baltimore, Maryland 21234

(410) 371-5999

|
|
|
|
|
|
VisaMastercardDiscover/Novus
 
 

Advanced Computer Tech Support, computer repair, and networking services for businesses and businessminded people.                         ( Baltimore City, Baltimore County, and surrounding Maryland areas. )

Frequently Asked Questions


(1) Do I bring my computer to your shop, or do you travel to our business or residential location?
       Yes, we travel to your site.  Our primary goal is to make the repairs accurate, convenient, and affordable.

(2) How soon can I get an appointment?
       We offer same day, next day, and scheduled appointments.

(3) Is my PC worth saving, or should I simply buy another one?
       Depending on the age of your computer, repair estimates, and the intended usage, we help you
       decide if it is more cost-effective to invest in repairs.

(4) Can my files be transferred from my old Pc to my new Pc?
       Normally, we can transfer your data from the old computer to your new one.  Give us a call.

(5) Will you install computer software, hardware, and parts that I purchase elsewhere?
       Yes.  But, we cannot warranty the part, or credit you the purchase price in the event that it is the
       wrong part or it is faulty.

   
(6) Do you sell computers, parts, and computer accessories?
       Yes.

(7) How much do you charge to travel to my location?
       There is no appointment penalty (i.e. Travel Charge) to have a Technician come to your business or

        residence.

(8) Do you work on laptops and notebook computers?
       Yes, we do excellent work on laptops, notebooks, and desktop computers.

(9) What forms of payment do you accept?
       Visa, MasterCard, Debit Card, Discover Card, American Express, Cash, and Money Orders Accepted
       *** We Accept All Major Credit Cards. ***

(10) How can we contact you with questions or to schedule a service appointment?
         Call:     Advanced Computer Tech Support
                       (410) 371-5999

(11) Do you offer continuous support, like computer service maintenance agreements? 
         Yes, call for details or to schedule an appointment.

(12) Are you a member of the Better Business Bureau?
         Yes, we are a BBB accredited member in good standing.

         Advanced Computer Tech Support
                  (410) 371-5999

         Days & Hours of operation:
         Monday – Friday      9am - 6pm
         Saturday                10am - 2pm  *Sat. By appt only

Site Manager Sign In

Powered By
Yellow Pages
Yellow Pages