The term “Software as a Service” or SaaS has become the buzzword in the IT industry. Just as Google launched its application-hosting platform as a SaaS, the same applies to software development companies that provide SaaS to businesses and their clients.
The essence of SaaS is the ability to provide a completely customizable IT service without the usual implementation cost, to which we refer as “software as a service”. Some of the major advantages of this service include:
First, the vendor does not need to have any expertise in CRM or any other kind of software development. These companies can handle the entire process of software development without charging extra. In the event that you are a small business and do not have enough budget to pay a professional to do the job, the solution is already there – it is software. You can opt for cloud computing platforms that allow you to run your own cloud computing environment without paying a single penny.
Second, CRM is limited to enterprise customers only. By choosing SaaS-based software development, you can target the right audience, and not your own employees. This way, you can access your data at any time.
Third, you can access CRM at anytime and from anywhere. Cloud-based infrastructure, high-speed internet, and huge databases make it possible for all those processes happen without any delay. Businesses can enjoy flexibility and security. In addition, with SaaS, you can also add the features of software development that will further simplify and accelerate the development process.
Fourth, you can use SaaS to benefit from the database of software development. For example, if you develop a new application for an established client, your application database will be ready on the client’s server before the SaaS client receives it. A scalable and flexible SaaS program can save time and money by reducing the costs of investing into the infrastructure. CRM can be easily managed through cloud computing platforms like Microsoft Dynamics CRM.
Fifth, you can take advantage of the automation of the CRM application. For example, if you have an application developed by an expert CRM developer, you can automate the process by using a SaaS program that allows you to access the application when it is ready, instead of having to wait for the application to be ready, install it, and run it manually.
Sixth, CRM is operated manually. Most projects use softwares to help the developers to manage the database and track customers. Since the programmers can easily use the softwares to take care of the aspects of database management, they do not have to spend too much time to get the database optimized and synchronized.
Seventh, you can choose the software development strategy that will give you the best results. SaaS software development programs allow you to tailor the software development project according to your exact needs and requirements. It eliminates the human error involved in making a decision and helps to focus on the more important areas of the project.
Eighth, CRM allows you to optimize your time for specific tasks. When you invest in software development, you can see how much time it will save you in your company’s daily operations. On the other hand, you can also leverage the time for other tasks.
Ninth, a cloud-based CRM system offers benefits to both the employees and the clients. Employees can use the application as needed without any customization. Meanwhile, clients can use the application from any location, time zone, or country.
Finally, the most important benefit of SaaS development is the ability to leverage the services provided by the CRM system in different situations. The software developers are able to expand their services according to the way your organization needs it.